Microsoft tries to improve its in-house browser Microsoft Edge with every significant update for Windows. While the browser regularly receives new features and stability improvements, some issues still bother users even today, years after its release. One problem that has been present since the earliest versions of Windows and Microsoft Edge is the error message can’t reach this page, which prevents users from connecting to specific web pages. This, however, while prevalent in Edge, is not exclusive to the browser, and users of Chrome and other major browsers have also experienced the error to varying degrees. Therefore, in this article, we will profer solutions. So, if you’re getting a can’t reach this page message on your browser, we gathered the solutions provided by users who had to deal with this problem in the past to save the time and effort of scrolling through forums looking for the fix. Note that many of the solutions will be helpful if you experience the this site can’t be reached error.

What does page cannot be reached mean?

This problem means you cannot access a web resource or web page. Most of the time, the resource is still available online, but you have issues with your local computer or network. We must note that this is a more vague error code in many cases, compared to error 404, for example. We can conclude that the phrase is used broadly and often attached to other errors. Below are the major causes:

Timed out connections Misconfigured network, internet, or firewall settings DNS resolution errors Failed or bad internet connection

Also note that the error may come in a few variations. Users have complaint mostly about these variations:

hmm can’t reach this page can’t reach this page refused to connect hmmm… can’t reach this page the connection was reset hmm can’t reach this page windows 11

Whichever form it comes in, our solutions will be valuable fixes for the error.

Quick Tip:

We suggest using a browser that gets constant updates and that comes with less to zero error messages, such as Opera. Besides, you can switch to Opera from another browser in only a few steps. In the Settings area, you can find a Synchronization option that allows you to import bookmarks, pages, and other data from your current browser. Also, you can use the VPN to change the server location.

How do you fix can’t reach this page?

1. Clear browsing data

1.1 Clear Chrome data

1.2 Clear Edge data

If you get the error message can’t reach this page on Windows 10 or Windows 11, purging the cache will come in handy. Additionally, we recommend using a dedicated cleaning tool regularly. Any of the best memory cleaner software for Windows should do. The best tool for this particular task is CCleaner, because it can erase cache and cookies with one click from all your browsers. The customization you set to clean will be remembered by the program the next time you want to use it.

2. Change DNS server addresses

After changing the DNS address, launch Microsoft Edge to see if the error still occurs while trying to access a specific webpage. This solution will resolve the error message – can’t reach this page on Windows 11 and all browsers. Concerning changing DNS settings, it is worth mentioning that Cloudfare’s 1.1.1.1 server is more secure than Google’s. You can use this one or 1.0.0.1 as your DNS settings to see if this fixes your problem. SPONSORED

3. Make sure DNS client is running

Once you ensure that the DNS client is running normally, try to connect to the desired webpage in Microsoft Edge again. If you’re still receiving the error, try the solutions listed below. Typically, this process is turned on by default, but there’s a chance that installing an update or performing some other system action turned it off. If you have DNS issues on your PC, check out this extensive article that will help you to deal with them.

4. Change your network to Public/Private

For some reason, Microsoft Edge and browsers generally work the same way on all computers. In some cases, Microsoft Edge needs a network connection to be listed as Public to work correctly, while sometimes it requires a Private network connection.

5. Check the Internet connection

All the above solutions apply if you cannot connect with Edge only. But if you cannot open a specific webpage using any other browser, not just Microsoft Edge, you have a problem with your internet connection. In that case, see our articles about general Internet problems in Windows and what to do if your browser cannot connect to the internet.

6. Remove browser extensions

In rare cases, Edge extensions may prevent the browser from connecting to particular web pages, so if you get this error after installing a specific extension, try removing it. If this doesn’t work, try removing all the extensions installed on your browser, restart your computer, and check if the error persists.

7. Disable IPv6

8. Run the built-in Internet Troubleshooter

Restart your computer and relaunch the Edge browser to check if the error Hmm, we can’t reach this page still occurs. Note that this solution is only helpful for Windows 10. If you still can’t access particular web pages on Edge, try running the Internet Connection Troubleshooter. This tool automatically scans, detects, and repairs connection problems.

9. Update your computer

Every Windows update brings bug fixes and system improvements that make the OS more stable. Check for updates and install all the patches available. Perhaps one of these updates focuses exactly on fixing Edge errors. If you’re having trouble updating your Windows, check out this guide that will show you how to solve them in no time.

10. Open a new private window

11. Reset your Internet connection

12. Use Emulation Mode

This fix is particularly useful if the error is triggered when accessing PDF content. These fixes should be useful to resolve any issues with unreachable web resources. Note that we have not written any of these in any particular order, and we expect you to try whatever solution you feel is most applicable to your specific error. All these solutions worked for some users, but since we don’t know your situation, we cannot guarantee which will work on your computer, but they are all worth trying. If you have any comments, drop them in the comment section, and we also will love to know which of these solutions worked for you.

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