Though the problem itself does not seem to be widespread, there are a few reports that indicate gamers are facing the issue. In most cases, you should have things running in no time with some quick troubleshooting. Let’s find out how.

Why can’t I sign in to the PlayStation Network?

Multiple reasons may prevent you from signing in to the PlayStation Network. Here are some of the most common ones:

PSN server downtime: It’s usually an issue with the server, most likely an outage, when you can’t log in to PlayStation 4. Wrong login credentials: Incorrect login credentials are a common reason users face problems logging in. Unstable Internet connection: If it is slow or unstable, it will lead to several issues. So, you will need to check the Internet speed. Corrupted or outdated data on the console: Another problem often responsible for login errors on PS4 is corrupt data or outdated firmware. Account suspension: Though an unlikely possibility, there’s still a chance that your account was suspended, and, as a result, you can’t sign in to the PlayStation network.

What are some of the most commonly reported issues on the PlayStation Network?

The PlayStation Network is a lot like any other digital service, and it’s not completely immune to problems. We’ve outlined some of the most common PSN issues below:

PlayStation Network sign in failed: If you are facing a PSN sign-in error, then you need to check whether your online ID or password is incorrect or if the PSN servers are down. Here we have included more quick ways to fix the PSN sign in error. PlayStation 4 error NW-31473-8: It is an extremely annoying problem that can happen to anyone who uses the console. However, we have a quick guide that will walk you through solving it for good. Content cannot be selected at this time (PS4 error): If you are getting the Content cannot be selected at this time error on your PS4, it can be frustrating. While there is no official fix for this issue, there are some troubleshooting methods detailed in our guide that you should try.

What to do if I can’t log into PlayStation Network?

Before we head to the slightly complex solutions, try these quick ones:

Check the server status using the dedicated PSN Status page. If there’s an outage, we recommend you wait a while and verify whether you still can’t sign into the PlayStation Network. Ensure the Internet speed is optimal, at least 20 Mbps, for a seamless experience. Ensure the login credentials are correct. Double-click the sign-in ID and password. After signing up, you need to verify the email ID, without which login issues may appear. So, check the email inbox, find the relevant email from PlayStation, and verify the email address. When 2-step verification is enabled, you can only access the account with a security code. In case you lose your mobile, it would be difficult to secure a code, and thus won’t be able to access your account. You can use 2SV backup codes to log in to PlayStation Network. So try that.

If none did the trick, head to the fixes listed next.

1. Change your password

If you recently changed your account’s password or forgot it, changing it again would be helpful.

2. Restart your PlayStation

1. Press and hold the PS button for approximately 10 seconds until you see the Quick Menu. 2. Next, go to the Power tab. 3. Select the Restart option.

  1. Confirm your action.
  2. Wait a few seconds while your console reboots and try signing into your account again.

Restarting your PlayStation is generally the first step to try if you encounter minor bugs and glitches. This easy fix can help you sign in to PlayStation Network without any problems. SPONSORED

3. Check for any pending updates

If you have a PS5, here’s what to do: One of the things to check when you’re having problems logging in is if there are any recent pending updates to your console. Updating it can sometimes help solve the problem.

4. Check for account suspension

When creating an account with PlayStation Network, you agree to obey the Terms of Service. If you breach these terms, they may suspend your console from accessing PlayStation Network, and, as a result, you can’t sign into it. The suspension could either be permanent or temporary. However, in the case of permanent suspension, you can appeal PSN for removing the ban.

5. Pay off the debt

With so many payment methods available, it’s never been easier to shop on PlayStation Store. But with great choice comes great responsibility. If your payment method has had a charge reversed, you might find yourself locked out of PSN. In the event of a chargeback, PSN can react swiftly to protect your account from fraudulent activity. If a chargeback occurs without a cause, you will retain access to your account only once the debt has been repaid.

6. Disable 2-step verification

If you have Google TV or Media Go, you will receive a wrong password message the first time you sign in to these devices with your 2SV code. This is only temporary and can be easily resolved. Just disable 2SV when signing in, then enable it again after you finish.

7. Contact PlayStation Support

If you cannot provide the verification information for your account or are unable to access the email with a link to reset your password, we recommend that you contact PSN support for further assistance. Though the Xbox One often overshadows the PS4, there are still plenty of reasons to choose Sony’s console. Thus, you may want to check our guide on the best PS4 emulators for PC to enjoy your favorite games. If there is anything we missed, please leave a comment below. We will surely try to address the issue.

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