The error message screen also comes up with a Reset password button. And, no matter how many times they changed the password, it says wrong credentials. Here, in this guide, we will discuss some ways to fix the issue and the reasons for its occurrence. Let’s get started!
What causes the connect_error_social_login_failure error?
There could be various reasons for this sign-in error to occur. Some of them are listed here:
Your old EA account is linked to the gaming platform – If you have an old account added to Steam or Xbox, you might get this error. You need to log in using the same performance and remove it from the EA website to fix it. Your EA account is disabled – If your EA account was disabled for some reason, you might get this error. To resolve this, you need to contact EA support.
What can I do to fix the connect_error_social_login_failure error?
1. Unlink your old/disabled account
1.1 If the account is old but accessible
1.2 If the account is disabled
If the linked account is disabled, you can’t unlink the EA account from your Xbox account. Instead, you need to contact EA support to get that account reinstated. Once done, you can use the above method to unlink the account from Xbox.
2. Link your main EA account
3. Check if the console server is working
4. Contact EA Support
If none of the above solutions fix the error, you should contact EA Support. Explain the whole scenario, the instances when you got the error, and the methods you tried. This will help them understand the situation and assist you better. So, this is how you can fix the connect_error_social_login_failure error while accessing EA games on Steam. Try them and let us know what worked for you in the comments below.
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