This issue is also affecting artists using high-level software. Fortunately, it is not the most difficult issue to fix and only requires the right information.
What is a DirectDraw error on Windows 10?
The DirectDraw error occurs when the crucial component of DirectX encounters an issue. Below are some of the causes of this error:
Faulty video card driver: If you are facing the DirectDraw error on games like Age of Empires and Yume 2kki, it might be because of an outdated video card driver. What you need to do is to update your driver to the latest version. Outdated version of DirectX: Sometimes, this problem might be due to an outdated or incompatible version of DirectX. To fix this issue with DirectDraw, you need to download and install the latest Windows update to get the latest DirectX version.
How do I fix the DirectDraw error?
1. Enable DirectDraw and Direct3D
The first thing to the if you are encountering the DirectDraw DDERR_UNSUPPORTED error, is to enable DirectDraw and Direct3D. This will eliminate the error message after restarting your PC.
2. Change screen resolution for legacy games
Another potential cause of the DirectDraw error on Windows 10 and 11 is an unreasonably high screen resolution. To fix this, you have to limit the screen resolution your legacy game is using.
3. Update video card driver
Sometimes, the DirectDraw error might be due to issues with your graphics drivers. Hence, you should update them too. If the Windows updater can not find the latest drivers for you, you can go to the manufacturer’s website to download and install them. Alternatively, you can save yourself from unnecessary stress using an automatic driver updater like DriverFix. This top-notch tool scans your PC for outdated, faulty, and missing drivers and restores them to top shape. With this, you overcome the risk of installing the wrong driver manually, which can lead to big problems.
4. Check if you are using the latest DirectX
If you still can’t get past the DirectDraw error, it might be because you are running an outdated version of DirectX. The solution is to check for Windows updates and install them to get the latest version. With this, we can conclude this guide on how to fix the DirectDraw error. All you have to do now is to follow the instructions carefully, and things should be back to normal. If you can’t install DirectX on Windows 10, check our detailed guide to force the installation through. Feel to let us know the solution that helped you fix this issue in the comments below.
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