Today we are going to discuss a problem that has been plaguing OneDrive users across both Windows and Mac platforms. OneDrive is greeting users with the following message We’re sorry you’re having trouble syncing your files with OneDrive. This happens when the user is trying to sync the files with the OneDrive using the Windows desktop app. So we will walk you through a couple of steps that will help you resolve this issue.

How to fix OneDrive file sync issues

1. Preliminary checks

Before jumping to conclusions, first, let us check this list:

Restart the app once, clear the temporary files before doing so Ensure that the total file size in your drive doesn’t exceed 15GB (only for the free plan) Download the latest Windows update Ensure that your OneDrive is connected to Windows

One of the causes of the Sync error is the connection to your Windows account. In order to make sure that your OneDrive account is connected to Windows perform the following steps:

Go to Start, then to Settings > Accounts > Email and app accounts. Select Add a Microsoft Account. Follow the prompts and pair up your Microsoft account.

2. Choose the folders to Sync

Most importantly ensure that you have enough space on your PC and then restart the sync. Keep in mind if you are running the OneDrive app for the first time it will require quite a lot of space as it needs to download the files and maintain a local copy as well. For this, you better check the space from the Storage Page and then compare the same with the free space on your PC.

It’s quite possible that OneDrive has conflicts with other programs and in this case, the best thing is to unlink the OneDrive app and set it up again. The OneDrive icon in the taskbar should ideally disappear and reappear after a pause. In case it fails to reappear type the following into the Run-Windows: Skydrive.exe. SPONSORED We hope these solutions help you fix any syncing issues you might have with your OneDrive; or, on the contrary, make a decision about changing your storage app, as mentioned. Our recommendation is Sync.com, very user-friendly cloud storage, and file-sharing tool. What recommends Sync is the end-to-end encrypted technology they use, plus the ease of use. Sync stores your files automatically, all in one centralized location, and keeps them synced across all of your computers and devices. And, with the encrypted technology they use, neither Sync nor anyone else can access them. This is why there’s a minor chance that your database gets corrupted and that you get blocked from accessing it. You can thus use this alternative of file storage collaboration and have sound syncing for all files you need to access from multiple devices. What’s more, recovering deleted files and previous versions of any file, at any time, is extremely hassle-free. ⇒ Get Sync Any feedback is welcome so use the comments section below to get in touch with us.

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