Microsoft Teams might not show messages as read or will show unread messages that aren’t really there. Therefore, the chat icon will appear as if you have an unread message, even if this is not the case. One user reported the following on the official Microsoft forum: So, the red circle remains, but there’s no unread chat anywhere. Today we will show you how you can fix this issue and mark all Teams messages as read.
Chats won’t mark as read in Microsoft Teams? Fix this in no time
1. Turn off all notifications
Learn how to use Microsoft Teams in Windows 10 from our detailed guide!
2. Check if the chat session is hidden
Microsoft Teams hides chats over time if they are not used. Therefore, check out if you have hidden messages. Eventually, you can mute the conversation.
3. Log out and log back in
Log out of Microsoft Teams and log back in. This is a better solution than closing the program and/or restarting the computer.
4. Solve the issue with Alt+Tab
Conclusion While this is not a serious issue, it is still annoying for many users to see that notification every time they open Microsoft Teams. Luckily, the problem can be solved in no time with our quick solutions. All in all, the chat in Teams is great. However, Microsoft should improve the feature. Moreover, you can’t delete conversations. So, if a notification like this still appears and you know the conversation that is causing it, you can’t delete it to solve the issue permanently. Did you find our solutions helpful? How often do you use the chat feature in Microsoft Teams? Do let us know in the comments section below!
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