Likewise, the PC not Using all RAM is a problem with almost every PC.

Why is only one ram slot working?

When you notice that the motherboard only uses one RAM slot, the first guess is that the inactive RAM slot or the RAM stick plugged into it is damaged. If the slot is not intact, the system won’t use the RAM, only the functioning slot will work. Furthermore, some factors that can also cause the second RAM slot not to work are:

Incompatible RAM – Every motherboard has a maker. They all differ in terms of design and performance. Hence, not all RAM sticks are compatible with all motherboards because their hardware components can vary and may not support each other. Motherboard issues – Users can experience RAM slots not working after motherboard replacement or due to physical damage to the motherboard. Motherboards have makers, and they may have different designs, which makes it possible for them to be incompatible with some PCs. RAM stick not fitted properly – A RAM slot pin on the motherboard can be bent, preventing the RAM stick from sitting in the slot. Also, placing the RAM card incorrectly can cause it to appear as if the slot is not working. CPU or BIOS upgrade – Some users complain about experiencing issues with their RAM slots after upgrading their system’s CPU and BIOS.

Numerous other factors can cause only one RAM slot to work on your PC. Fortunately, the issue is fixable.

What can I do if only one RAM slot is working?

Observe the following preliminary checks before trying any fixes for the issue:

Unplug any external devices connected to your computer. Disconnect the PC from its power source. Check if the RAM is compatible with your motherboard. Remove the RAM stick and properly set it in.

If only one RAM slot still works, proceed with the steps below:

1. Test RAM with Windows Memory Diagnostic Tool

The Windows Memory Diagnostic tool will find any issues with your RAM. Proceed to the next step if it detects nothing. You can check what to do if Windows Memory Diagnostics shows no results on your PC. SPONSORED

2. Switch RAM cards

Power up the PC and check if the two RAM slots work. Also, check if the RAM card in the working slot works perfectly on the concerned one. If it does, then you need to replace the second RAM card.

3. Replace faulty RAM card

The best solution is to contact your manufacturer directly and ask for the best replacement for your RAM card. It guarantees a compatible product and a quality replacement with a warranty. To fix the RAM card after purchase:

4. Consult an expert for motherboard inspection or RAM slots replacement

Replacing RAM slots on the motherboard requires soldering and other processes. Hence, we recommend you seek the assistance of an expert when dealing with motherboard repairs. Furthermore, any mistake can damage the motherboard and result in expensive repairs or total change. Alternatively, you can consult your manufacturer if your device has a warranty. Conclusively, we recommend you read about laptops not booting after the RAM upgrade and ways to fix the problem. Also, you can read our guide on how to check RAM on Windows 11. If you have further questions or suggestions, kindly use the comments section.

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