However, some users have reported that they are not unable to work with any images due to a Not a PNG file error. If the user clicks on OK, the image doesn’t load into the Work area. This is a common error and we have compiled a list of possible fixes to resolve it on a Windows computer.
Why Photoshop won’t open PNG files?
1. Update Photoshop
Photoshop constantly gets updated with new features and better compatibility, so you will need to update it to the latest version in order to take advantage of these new features. Adobe Photoshop is the most recognized image editor in the world, and to maintain its spot at the top, Adobe is constantly adding new features to it. Here are some examples of the latest features to look forward to if you update Adobe Photoshop to the latest version:
Support for mobile devices Enhanced Content-Aware Fill Improved Lens blur with the new GPU-based algorithm Faster image processing
2. Check and Change the File Extension
This is a simple solution but it can help you to determine the cause of the Not a png file error in Photoshop.
3. Resave the image as PNG
Although this is a workaround, it will ensure that your file is saved as a PNG and by using it you should circumvent the Not a png file error in Adobe Photoshop.
4. Disable Use of Graphic Processor
You may need to use Graphic Processor for other 3D-related tasks, but several users reported that by disabling this feature they fixed the Not a png file Photoshop error.
5. Reset Photoshop Preferences
Adobe Photoshop Not a png file error will prevent you from working with PNG files, but hopefully, you managed to fix it after reading this guide.
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