In the sea of issues plaguing gamers, a black screen can be quite challenging, making reboot necessary. For the affected users, it appears either on launch or while waiting for the matchmaker queue.

How to fix the black screen on launch on PUBG?

Before trying any advanced solutions, here’s what you can do:

We recommended updating the game. Just open the Steam desktop client, and the update queue will start. After that, restart your PC and try starting the game again. There are some things you can try to change in router/modem settings that might help you at least lessen the black screen crashes at startup. The first is QoS or Quality of Service, which allows users to set priority applications in bandwidth usage. Setting PUBG as a priority might reduce the gravity of the issue. The second thing you might want to check is port forwarding, but that demands more effort, as the procedure differs depending on your router/modem model or version. You can check the manufacturer’s website for the exact steps.

1. Run the game through Steam

Even though you can run the game from the desktop shortcut, we still recommend using Steam. If you acquired PUBG via the Steam Store, we suggest using the desktop client to start it. For some peculiar reason, this seems to work for some users, and the startup black screen or freezing on the title screen is gone. On a side note, we encourage you to run Steam with administrative permissions.

2. Delete the contents of the Movies folder

Once done, reopen Steam, and the black screen shouldn’t appear when you launch PUBG.

3. Remove custom launch options

If you’ve made any changes in the Steam configuration concerning the launch options, make sure to disable all of them. Some of them might work in your favor, but for the sake of establishing a blank slate, you’ll need to remove them for the time being.

4. Disable background programs

The impact certain background applications can have on the game was already proven. So, we recommend performing a clean boot, with only system resources running in the background. In addition, some users advised uninstalling apps, including the GeForce Experience utility.

5. Reinstall GPU drivers

When it comes to in-game issues and Windows 10, we can’t sleep on the GPU drivers. It becomes imperative to find the perfectly suited drivers for your GPU, even for premium graphics cards. Windows 10 pushes generic drivers, and more times than not, they work as intended. But we still recommend navigating to the official OEM’s support site and downloading the latest driver version. If one fails, try installing an alternative. Here’s where to find the drivers for major manufacturers:

AMD/ATI NVidia Intel

After that, you can block the installation of generic drivers provided by Windows Update. Also, we recommend installing redistributables and updating DirectX.

6. Delete configurations settings and verify the game’s integrity

Restoring the game configuration to its default settings might help, as well. Some users copied the configuration files from other users who haven’t experienced crashes. SPONSORED This will hardly work since it’s not likely that you have the same system configuration as the next user. Rather, you’ll need to delete the configuration settings and configure everything again in the in-game settings. Once done, the next step is to verify the integrity of the game files. Like all other files, the game files tend to get corrupted or incomplete. With this operation, you’ll restore them to their proper values.

7. Update Windows 10

Windows 10 updates are rarely the cause of gaming issues, especially minor ones. However, having the latest patch for Windows might be valuable. Users reported issues with Ryzen CPUs, and the resolution was presented in a timely update.

8. Add exceptions for Windows Firewall and antivirus

Allowing the game to communicate freely is of utmost importance. Saying that this is the main reason for the black screen is a far-fetched claim, but it won’t cost you anything to try it. Firstly, if you have any third-party antivirus solution with a built-in firewall, we urge you to disable it. After that, you can add an exception for Windows-native Firewall.

9. Disable integrated graphics in dual-GPU configurations

In case you have a dual-GPU configuration, with one integrated and one dedicated graphics card, disabling the integrated one might help you overcome the error at hand. This can be done in various ways, but the best approach would be to disable integrated GPU from its own control panel. Some users recommended uninstalling it in Device Manager, but this can cause additional issues, so avoiding this approach is a good idea. Instead, navigate to Device Manager, expand the Display Adapters section, and disable the integrated graphics. Restart your PC, and you should be good to go.

10. Reinstall the game

Finally, the only thing which comes to mind is reinstalling the PUBG on your PC. If PUBG, as the case has shown, worked just fine and suddenly a black screen on launch started appearing, the reinstallation might be a resolution. Once you have fixed this, we recommend deploying the best settings for improved gaming performance to eliminate a range of issues. On that note, we can wrap it up. Tell us whether the aforementioned steps helped you in the comments section below.

Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ