One of these issues is related to a video game called Sims 4, and users report the Sims 4 not responding issue. Read on to find out how to fix it. There’s nothing more frustrating than buying a video game and not being able to play it. Users reported that Sims 4 stops working all of the sudden, and this can be quite frustrating, but there are a few solutions to this issue.

How do I fix Sims 4 not responding?

1. Update your graphics card drivers

If you can’t play Sims 4 on your PC, the issue might be related to your graphics card drivers. Outdated drivers can cause your game to crash and experience various issues. To fix this issue, be sure that you update your graphics card drivers. And the easiest way of doing that is by using a specialized software solution like DriverFix. It’s a lot easier to use and a lot safer because if you’re trying to find the drivers on the manufacturer’s site there is always the possibility of installing the wrong driver. Begin by downloading and installing the DriverFix tool. It will be over in just a few seconds and then it starts automatically looking for driver problems on your system. When the process is over (also just a few seconds), you get a report with all the drivers and recommended ones for installation. The only thing left to do after that is to click on Update All if you want to install all of them or just select the ones you are interested in by checking their corresponding boxes and hitting the Update button for each.

2. Exclude the game folder from your Antivirus

This is sometimes an issue with antivirus software, so the best solution is to add your Sims 4 installation directory to the exclusion list. This is different for each antivirus software, so you’ll have to find out how to do it for your antivirus. In addition, you can turn off your antivirus software temporarily. This might not be the best solution for some users, especially if you’re heavily concerned about your safety. SPONSORED In some cases, you might have to switch to a different antivirus solution in order to fix the problem. A Windows 10 compatible antivirus won’t interfere with your installed software and it only uses minimal resources from your PC. So an excellent tool not only does not interfere with your gaming but actually detects when you start playing and stops any pop-ups, enhances the visual settings, and blocks unimportant apps.

3. Delete the .txt files from your Sims 4 folder

4. Move the Sims 4 folder

Note: This folder contains all your saved games, and after you’ve moved it, the game will recreate after you start it again. Unfortunately, by doing this, you’ll delete all your saved games and game progress, but the problem will be solved. However, if the problem still exists, the Sims 4 saves folder is not an issue, so you can replace the newly created Sims 4 folder with the one from your desktop, to get your game progress back.

5. Turn off the Proxy servers

6. Exclude game files from Data Execution Prevention

7. Change the Process Affinity

Note: If this solution works, you’ll need to repeat it every time you start Sims 4.

8. Change the command-line arguments

9. Modify the graphic settings

10. Launch the game in compatibility mode

11. Clear the Origin cache

12. Move your mods to a different directory

What are some common Sims 4 issues on Windows 10?

The Sims 4 is a great game, but many users reported that they can’t play the game on their PC. Speaking of, users reported the following issues:

Sims 4 play button greyed out – Many users reported that they can’t play Sims because the play button is grayed out. This can be an annoying problem, but you should be able to fix it with one of our solutions. Sims 4 won’t open in Origin – If Sims 4 can’t start in Origin, the problem might be your game cache. Simply clear the Origin cache and check if that solves the issue. We have a dedicated guide on the Sims 4 won’t open in Windows 10 issue that you can check out for more info. Can’t play Sims 4 because of video card – If you can’t play Sims 4 due to your video card, make sure that you have the latest drivers installed. In addition, be sure that you’re using the only dedicated graphics card to run Sims 4. Sims 4 not responding, working, opening, loading – If Sims 4 won’t run on your PC, you need to be sure that you have the necessary DirectX and C++ Redistributables installed. You can install these components from the Sims 4 installation directory. Sims 4 keeps crashing, freezing – Another common problem with The Sims 4 is frequent crashing and freezing. This is most likely caused by your settings, but after changing them the issue should be resolved.

That would be all, as you can see, we offered you a big list of solutions, as we hope that at least one of them will be helpful when it comes to fixing the Sims 4 not responding or crashing issue. If you have any comments or questions, just reach to the comment section below.

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