There could be several different reasons why you are getting the OneDrive Sorry an error has occurred message. Fortunately, in this guide, we will give you some quick ways via which you can apply and fix the problem at hand.

Why am I getting OneDrive Sorry an error has occurred message?

After some research, we have prepared a list that will give you most of the common factors because of which you will face the OneDrive Sorry an error has occurred message:

Browser cache is corrupt: Cache files if corrupt can cause multiple issues and can also trigger this error message when accessing OneDrive using a web browser. Server issues: Official servers when down can also restrict you from accessing OneDrive. Profile issues: Chances are that your profile is corrupt and is causing the issue. Disable browser add-ons: Third-party add-ons might be conflicting with OneDrive, which is why you are getting the issue.

How can I fix OneDrive Sorry an error has occurred message?

Here are a few things that you can do before you jump ahead with the advanced troubleshooting solutions and try fixing the error:

Simply restart your PC and check if this fixes this issue. Close your browser and wait for a few seconds before accessing OneDrive with it. Check if your internet connection is working perfectly fine or not. If there are some issues with the official servers, then you won’t be able to use all the features of the website or use the website at all. You can make use of websites such as Downdetector to check the current status of the OneDrive servers. If there is a server issue, then you can’t do much, and all you can do is wait for the developers to fix the servers. If you are experiencing an issue with a particular browser, say Google Chrome, then we would suggest you check if the same problem exists on a different browser or not. For users looking out for an alternative browser, you can refer to our guide which lists some of the best and tested browsers you can try on your PC.

Now, let us check out the advanced solutions to fix the problem.

1. Clear browser cache

Cache data stores all of your personalized settings for the browser as well as the websites that you visit to help facilitate loading all your settings faster. However, in case these files go corrupt, you will experience issues with certain websites and also come across issues such as OneDrive Sorry an error has occurred.

2. Re-sign to OneDrive

Some issues with your Microsoft profile can also trigger the error message. In this case, you can sign out and sign back in and check if this resolves the issue or not. SPONSORED

3. Disable browser add-ons/extensions

Alternatively, you can press Ctrl + Shift + N to open Google Chrome in Incognito mode, which disables the add-ons and other extensions. You can then check if the problem still exists or not. If the problem is resolved then you have to remove the extensions.

4. Check Internet Options settings

For some users, using the above mentioned settings has helped resolve the OneDrive Sorry an error has occurred problem. That is it from us in this guide. You can check out our guide to learn how to use multiple OneDrive on a single PC. We also have a comprehensive guide that will give step-by-step instructions to move files from one OneDrive account to another. For users looking for a guide to changing OneDrive sync settings on Windows 10, then you can refer to our guide. You can also learn about whether or not you can sync OneDrive to an external hard drive or not. Also, check out how you can share files on OneDrive with others. Let us know in the comments below, which one of the above solutions helped you resolve the problem.

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