Sometimes, users experience that even the touchpad of the system is not working. If this is the case, check our guide to fix the touchpad not working on Windows 11.

Why is the touchpad scroll not working in Windows 11?

There is a possibility that the scroll and motion features will not operate properly for you. Touchpad problems in laptops are most often the result of changes to the settings. Microsoft specialists have determined that driver incompatibilities play a significant part in these problems. The other main causes include:

Settings might not be enabled – Some laptops have a feature that disables the touchpad when an external mouse is plugged in. Accumulated dust and other debris – This can physically block the pointer’s movement. Faulty hardware – A loose connection or damaged circuits could cause this problem. Touchpad software problems – These are rare, but they do occur. If you have updated your operating system recently, it’s possible that this is the root of the problem. Scrolling options might not be adjusted – The touchpad might not be properly configured.

If you are using an external mouse and it is also not working, then you should check the complete guide for the mouse not working in Windows 11. As we know the common causes of the touchpad scroll not working on Windows 11, let’s move toward the solutions now.

What can I do if the touchpad scroll is not working on Windows 11?

Before moving to the detailed solutions, there are some quick checks and troubleshooting steps that you can follow:

Reboot the computer and check if the touchpad scroll is working. If you are using a mouse, unplug it and check if the touchpad starts working. Make sure that the touchpad has not had some hardware issues.

After these preliminary checks, let’s move toward the detailed solutions below.

1. Check if the touchpad is enabled

If the touchpad scroll is not working in Excel or other applications, make sure the touchpad is enabled. Also, find out how to get your cursor back if it disappears randomly.

2. Update your Touchpad drivers

Incompatibilities between drivers are the root cause of Windows 11 touchpad issues in most situations.  As a result, you need to ensure that each of them has the most recent version, which is a source of reassurance since Windows 11 will handle this process automatically. If you’re looking for another way to update your Touchpad drivers, then you can count on DriverFix as it’s an automatic tool. This program scans your device for missing and outdated drivers and detects from its database the latest and most accurate updates. SPONSORED

3. Change the mouse pointer type

Some users claim that the touchpad scroll not working on Lenovo may be fixed by selecting a different mouse pointer. In Windows 11, the above-mentioned is the procedure for changing the pointer that appears on the mouse. After changing the mouse pointer type, some users experience the problem of the mouse cursor jumping around the screen. If so, check our guide to fix the mouse cursor jumping around in Windows 11.

4. Enable the Scroll & zoom option

It is fairly obvious how simple it is for you to activate this option. You can now test whether this has resolved the issue with the two-finger scroll not functioning.  If you want to see some more Windows 11 gestures, then check out the article on Windows 11 gestures. It is probably a good idea to restart the computer immediately, just in case anything goes wrong. If it wasn’t successful, you should go on to the next approach.

5. Reset your touchpad settings

Windows computers and gadgets might run into issues from time to time, and figuring out the problem can be quite challenging for users.  The specialists who work on Microsoft Windows noticed this. Therefore, they included the Reset option for certain hardware devices. The touchpad settings will be restored to their original state after a reset, eliminating any possibility of future issues.

How do I make my touchpad scroll with two fingers?

The approaches mentioned above will resolve the issue if the touchpad scroll is not working on Dell or other devices, and you can get it running in no time. Sometimes, it’s a hardware issue as well. If this is the case, you need to buy a new one. So, check the best touchpads for Windows PC. Do let us know in the comment section below if you have any further questions or want us to give solutions to some other problems too.

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