Unfortunately, the tool malfunctions at times. Users have previously complained that the Xbox app is stuck at the preparing screen, while others say it is not detecting gaming services. Let’s get to the bottom of this problem, shall we?

Why won’t my Xbox connect to my Xbox app?

If you are having trouble connecting your Xbox to your Xbox app, several factors could be causing this issue. Here are the main reasons:

Bad internet connection – If you cannot establish a stable internet connection, then you might not be able to connect your Xbox to the Xbox app. Incorrect time and date – When your Windows PC uses the wrong time and date, you might face this issue since the Xbox app won’t be able to access the servers. Outdated application – Microsoft pushes updates to the Xbox via Windows Updates. Therefore, not installing the latest Windows version means that you run the risk of missing an Xbox app update too. Corrupt application – Just like any Windows app, the Xbox app can also get corrupted by viruses which might deter it from working properly. Gaming services-related issues – Xbox Gaming Services might be experiencing downtime or could be under a scheduled maintenance run. VPN interruptions – It is apparent that Xbox services like Game Pass are limited to certain regions, therefore, if you are running a VPN on your device, it might disrupt your accessibility.

What can I do if the Xbox app is not detecting gaming services?

Before proceeding to execute more advanced techniques to resolve this issue, we would recommend that you conduct these:

Sign out of the Xbox app, then log back in. Check your date and time settings and ensure that they are correct. Make sure the Xbox app is up to date from the Microsoft Store. Verify that Xbox Live services are not experiencing any issues or that there is no scheduled downtime.  Ensure that you have the latest Windows version running on your device. Reset your router to ensure that you have a strong internet connection. Restart your Xbox app as well as your Windows PC.

1. Run the Windows Store Apps troubleshooter

2. Modify the registry

It should be noted that making other changes to the registry in your Windows PC will affect its functionality, but not to worry, we have a detailed post highlight lighting how you can fix broken registry items in Windows 11 SPONSORED

3. Reset the Xbox app

4. Reinstall the Gaming Services app

Why doesn’t Xbox cloud gaming work?

There are several reasons why Xbox cloud gaming is not working. Your browser might have accumulated faulty browser data or bugs. Additionally, you might be using an internet connection that is not stable. At this point, you should have already resolved the Xbox not detecting Gaming Services issue and be able to make the most out of Xbox Game Pass for PC. We also invite you to check out our expert guide in case you are having trouble signing in to the Xbox app. If facing more issues, you should visit our Xbox app problems guide for more potential solutions. Share with us which of the solutions listed above helped you fix the Xbox app not detecting Gaming services issue in the comment section below.

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